(0) Cart
You have no items in your shopping cart.
Filters
Preferences
Search

About us

Milanbay is a Melbourne based e-commerce business. The site started its journey in the year 2016 with the promise to provide the best products to the customers at the lowest price. For this, we have very efficient staff and delivery system. We ensure the dispatch of the goods within 24 hours for our valued customers. We ship the products worldwide but for the customers living in Melbourne western suburbs, we aim for the very fast delivery in some cases on the same day.

Customer satisfaction is the main objective of our business. We want to ensure customer satisfaction by providing the best quality products at an amazingly affordable price. For this, we have the business relationship with the top suppliers. Also, we recognize the importance of giving fast delivery of the goods to the customers. It is difficult for anyone to wait for the desired goods after making the order and payment. Hence, we have put our best effort to develop a strong distribution system. Moreover, you can return the products if you find any problem or simply change your mind for a period of 30 days. In this case, we don’t charge any extra money for our customers.

We have a team of efficient staffs who are committed to providing the best customer service. Our team includes software engineers, fashion designers, customer care members who can provide you the best-designed products in the market. Moreover, you will get prompt service from our customer care staffs. You can call, email or contact us on live chat through our website any time to make an order, check the progress of the order, and update of delivery. We ensure that our customers do not remain in the dark after making the order.

We aim to offer a wide range of products through our site and continue to add new products to the existing collection every day. You will be able to find out your desired products and make the order easily. Also, we always try to ensure that our store never runs out of stock. So, we don’t let our customers down when they like any product. For this, we always keep track of our inventory. Also, we always try to ensure that our store never runs out of stock. So, we don’t let our customers down when they like any product. For this, we always keep track of our inventory.

For making payment secure and comfortable for the customers, we accept PayPal, Visa and Master Card from our website through our Commonwealth bank secure terminal Commweb. Hence, you will be able to make payment easily without any trouble.  Also, our payment system is safe and secured.

We aim to keep our website user-friendly with an easy navigation system. With the search box, you will be able to find out and purchase your desired items. You can also subscribe to our newsletter to know more about promotional offers and other updates about our products. Also, you will be informed about the new arrivals through the newsletters. 

In conclusion, we provide one stop service through our website. If you have any query about our products, website, and delivery system, you may contact us through info@milanbay.com.au.